Privacy Policy

DMG Privé
Private Estate Relocation & Property Coordination

1. Legal Identity

DMG Privé is the private-client division of:

Dalmatia Mobility d.o.o.
Cesta Ivana Pavla II 196
21215 Kaštel Lukšić
Republic of Croatia
OIB: 95864339432

Dalmatia Mobility d.o.o. acts as the Data Controller under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Commitment to Confidentiality

Confidentiality and discretion are foundational principles of DMG Privé.

We process personal data strictly in accordance with GDPR and applicable Croatian data protection laws.

All private relocation projects are additionally governed by a mandatory Non-Disclosure Agreement (NDA).

3. Personal Data We Collect

We may collect the following categories of personal data:

Full name
Contact details (email, telephone number)
Property location information
Destination details
Asset and inventory information
Insurance valuation declarations
Communication records

We do not collect unnecessary personal data.

4. Purpose of Processing

Personal data is processed solely for:

Responding to inquiries
Preparing quotations and service agreements
Coordinating relocation services
Insurance structuring
Compliance with customs and legal requirements
Fulfilling contractual obligations

We do not sell, rent, or commercially distribute personal data.

5. Legal Basis for Processing

We process personal data based on:

Contractual necessity
Legitimate business interest
Legal compliance obligations
Client consent (where applicable)

6. Confidentiality & Data Sharing

Data may be shared only where strictly necessary with:

Insurance providers
Customs authorities
Logistics and transport partners
Secure storage facilities
Legal advisors

All third-party partners are bound by confidentiality obligations.

Data is never shared for marketing resale purposes.

7. Data Retention

Personal data is retained only as long as:

Required to fulfill contractual obligations
Required for accounting or legal compliance
Necessary for dispute resolution

Once no longer required, data is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures, including:

Controlled access protocols
Encrypted communication where applicable
Secure data storage systems
Restricted internal access

For private clients, operational discretion protocols further limit exposure.

9. Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction
Request deletion (“right to be forgotten”)
Restrict processing
Data portability
Object to processing

Requests may be sent to:
prive@dmg-prive.com

10. International Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be applied in accordance with GDPR.

11. Changes to This Policy

We reserve the right to update this Privacy Policy as required by law or operational adjustments.

The latest version will always be published on our website.